Return and warranty policy

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Return and warranty policy


Return

If you experience any problem with your computer, you can return it within 14 days after you receive it. The computer has to be in the original condition. Once we received the computer we’ll evaluate it and test it, and once it’s approved we’ll process your refund to your original method of payment. This will usually takes 3-4 business days. Shipping and programming charges may apply. Also if you don’t need the computer anymore and you want to return it, you will also have 14 days to do so counting from the time that you receive it. There will be a 15% restocking and shipping. Computers are not refundable after 14 days. We are not responsible if you or your mechanic made a wrong diagnosis. If you would like to return your computer please emails us with the reason for the return as well as your invoice number.

Warranty

All computers have one year of warranty if YOU RETURN YOUR CORE, it will begin once we receive your old core. If core is not return within 14 days after receiving your replacement you will not received the FREE one year warranty and you will have a $200 fee. If you have a specific situation with your core, please contact us before you place your order. We also offer additional warranty that you can purchase $50 for two years and $100 for lifetime warranty. Warranty is non transferable, meaning that if your vehicle is sold we will not transfer that warranty to the new one.






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